Review for Stanton Homes
Mike and Marsha R.
Home Plan: The Rossi
Our experience with Stanton Homes has been a very positive one, and we are pleased with our custom-built home.
Our journey with Stanton Homes began with a simple phone call to inquire about the possibilities of building our retirement home in the Triangle area. Jim Hunt was most helpful in providing information to novices in the custom-build process.
We were living in Texas at the time, so many phone calls were necessary for us to consider the possibility that we could afford what we wanted. We were able to talk with Jim personally and get a view of Stanton construction first hand on a trip to the area.
We were impressed with the quality of construction, but still spent a great deal of time looking at preowned homes and spec houses before we decided to build. Once we decided to build with Stanton Homes, Jim and his team worked hard revising estimates for us so that we would have a minimal amount of unexpected expense once construction commenced. Our home design was a plan we found on-line and then modified a good bit to fit our needs.
One service we found invaluable was Stanton Homes helping us find a suitable site for our home. We built a basement home which requires special terrain for a full walk-out basement. Stan Williams, the owner, personally investigated possible sites and made recommendations to us keeping in mind our financial limitations and our personal needs. We knew from the personal interaction with Stan that he was dedicated to providing an up-front and honest service to his clients. Indeed, it should be noted that Stan is hands-on and was involved throughout the construction of our house.
Once we made the decision to move forward on building, the work really began. One of the first things we had to do after signing the contract was to meet with Andrea Enns on a visit from Texas for a whirlwind selection of finishes. Our minds were spinning, but Andrea kept us on track and helped us make our decorating dollar stretch. After all was done, Andrea was very patient with us as we communicated via phone and e-mail our concerns and changes to selections.
Once ground was broken, our project manager Phil Travers, was kind enough to send us pictures to show that, indeed, the process had begun. We were able to make our final move to North Carolina shortly after that and were present for the actual construction of the home. We visited the site almost daily and can say that Phil is probably one of the hardest working and most pleasant young men around. His work ethic is impeccable. We had a chance to meet with many of the subcontractors and were impressed with the professionalism of most of them. Darwin, one of Stan’s in-house workers, was on site often working diligently on precise finishing touches.
The whole process was not without hiccups and there were times we were frustrated by delays, errors, and lack of communication. Some of these issues were unavoidable. Others were open to improvement. Once any problems were identified, however, no one ever made excuses and things were always corrected to meet or exceed the original standard. In the end, Stanton Homes provided us with a well-built home that met our specifications at a fair price. We are now enjoying our new home and are thankful that we have such a beautiful, quality-built space that fits us.